Talking Ship

Talking Ship Episode 4 - Building customer relationships for success

Join Global Account Managers Eddie Kilner and Archie Seymour-Upchurch and they talk about the importance of a customer-first approach. Shipnet’s ethos of making customers feel like a partner for life by understanding their needs and building an unrivalled relationship.

Talking Ship Episode 3 - The importance of transparent communication

Terje Kristiansen is joined by marketing director Jenny Duffy as he talks through his journey in the shipping industry to his role as CEO at Shipnet, as well as how the industry itself has evolved over time. Jenny and Terje cover how important communication with customers is, what the future of shipping looks like and what it’s like to work with the Shipnet team.

Talking Ship Episode 2 - Breaking down the secrecy of shipping

Episode Two of Talking Ship 'Breaking down the secrecy of shipping' where we're joined by director of product Niall Jack and head of customer experience John Wills as they discuss how delayed the shipping industry is to digitisation due to the secrecy that surrounds the industry. They also share an integral element of Shipnet’s DNA - that so many key team members are former mariners so they have the on-the-ground experience to bring to development and ultimately benefit customers.

Talking Ship Episode 1 - Data-driven shipping efficiency

Welcome to the very first episode of Talking Ship, the brand new podcast from Norway-based maritime technology business, Shipnet, as it looks to make topical industry discussions more digestible. In this episode, head of customer experience John Wills and marketing director Jenny Duffy discuss how integral shipping is to our daily lives and how the industry is recognising the need to digitise.